How to add browser extensions

How to add browser extensions such as Proctorio (Secure Exam Proctor) and HonorLock while being logged into their school email.

HonorLock and Proctorio both installed for different classes

Google Chrome Store is blocked on your SUNY Broome email

If a user is logged in to the Google Chrome browser itself with a sunybroome.edu Gmail account, the browser will adapt it's settings to SUNY Broome's Google security policies.

An example of this is the Google chrome web store being blocked. Preventing users from installing browser extensions.

Step 1: Log out of your SUNY Broome email

Click on your profile picture in the top-right corner of your screen (By default, it is the 1st letter of your first name)

In the popup that appears, click "Sign out"

Step 2: Navigate to the extension you want to add

Now you can freely access the Chrome Web Store. Navigate to the desired extension like you normally would. Click "Add to Chrome"

Step 3: Add Extension

A popup will appear confirming that you would like to add the extension you just selected. Confirm that it is correct and that you accept the permissions and click "Add extension"

Please note after clicking "Add extension" it may close your Google Chrome Browser

Success!

You will receive a popup message stating that the extension had been added to Chrome.

Pin the extension

If you would like to always see the extension, you can pin it next to the address bar.

To do this, click the Puzzle Piece icon to open the extensions menu. Find the extension that you would like to pin and click the pin icon.

Log back in

After the extension is added, you can log back into the browser using your SUNY Broome Gmail account. The extension will remain active.

Step 1: Check to see if you have both HonorLock and Proctorio installed

Type chrome://extensions in your navigation bar in chrome and press enter.

Alternatively, you can click on the puzzle piece icon in the top-right corner to open the extensions popup, then click on "Manage Extensions"

As shown above, both are installed but HonorLock is turned off.

The on/off state is displayed via the toggle switch button in the bottom right of each extension.

Step 2: Turn on or off the extension you need.

Both extensions cannot be active at the same time. Ensure that ONLY the extension you need is turned on and turn off the other.

Click on the toggle switch button in the bottom right of the respective extension to turn it on or off.

Need additional information or assistance? Submit a ticket or call the ITS Service Center.