Setting up Microsoft Authenticator

Overview

This article will walk users through the set up of the Microsoft Authenticator on their mobile device. SUNY Broome encourages the use of this authentication method for users' school provided Microsoft accounts.

 

Set up Microsoft Authenticator

Step 1: Open any web browser

Navigate to the Microsoft Office Portal and log in using your SUNY Broome email address.

Shows the landing page of the website https://portal.office.com with the login window prompting for credentials.

 

Step 2: More information required

You will then be prompted that our organization requires two factor authentication to sign in to Microsoft, select "Next".

Shows successful log in to the Microsoft Office Portal prompting the user that “More information required” With the “Next” option circled

 

Step 3: Select the Microsoft Authenticator

The webpage will state that the user should get the Microsoft Authenticator application on their mobile device, select "Next"

Shows Microsoft's Keep your account secure webpage with the "Next" option circled.

 

Step 4: Get the Microsoft Authenticator Mobile Application

Go to the Microsoft Support Page for Downloading Microsoft Authenticator and scan the QR code for your respective mobile device.

Alternatively, you may be able to scan the QR code from the below screenshots. If this does not work, follow the above link.

 

iOS users:

Shows the Microsoft Authenticator support download webpage with an iOS QR code and instructions on how to install the Microsoft Authenticator

 

Android users:

Shows the Microsoft Authenticator support download webpage with an Android QR code and instructions on how to install the Microsoft Authenticator

 

Step 5: Set up your Microsoft Authenticator account

After downloading the authenticator, the next page states that the user should allow prompts from the Microsoft Authenticator application on their mobile device, and to select "work or school account"

Shows Microsoft webpage showing users how to set up their account with the “Next” option circled.

 

Step 6: Scan the QR code

The page will display a QR code unique to them. Scan it with the Microsoft Authenticator mobile app and select "Next"

Do not scan the QR code in the below screenshot.

Shows the QR code that a user needs to scan with their mobile device using the Microsoft Authenticator mobile application so they can finish set up

 

Step 7: Test the authenticator

The website will prompt the user's mobile device to type in a code that appears on their computer screen. You will get a notification from the Microsoft Athenticator on your device. Open the notification and type the number displayed. In the case of this example we input 24 on our mobile device.

Shows a two digit code from Microsoft for the user to type in on their mobile device.

 

Success!

After inputting the number correctly and entering your phone pass code or biometrics, the website will display that the notification is approved. You have now have successfully set up your Microsoft Authenticator.

Select "Next" 

Shows the keep your account secure webpage stating that the user's notification was approved with the "Next" option circled.

Select "Done"

Shows the keep your account secure webpage stating "Success!" with the "Done" option circled.

 

In the future, upon logging in to any Microsoft site or application with your school account, you will be prompted to authenticate with your Microsoft Authenticator.

 

Additional Information

Need additional information or assistance? Submit a ticket or call the ITS Service Center.

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