Connecting Windows PC to Campus WiFi

All faculty, staff, and students have access to our private, on-campus Wi-FI network while they are a part of the SUNY Broome community. All visitors to the campus will have access to our public, guest Wi-FI network. The below instructions will guide you through the process of joining the private or public Wi-Fi. 

ATTENTION: VPNs WILL NOT FUNCTION ON CAMPUS WI-FI. IF YOU NEED TO USE A VPN, YOU MUST CONNECT YOUR LAPTOP TO A PERSONAL HOTSPOT.

 

For students, faculty, and staff, please use the SUNYBroomeConnect network. For all other visitors, please use the SBCCGuest network.

Please note: If you have successfully logged into the SUNYBroomeConnect network in the past, and are now unable to connect, follow the instructions under Can't Connect to this Network Error in the Troubleshooting section below.

 

Part 1: Student, faculty, and staff Wi-Fi

Open the available Wi-Fi connections

 

Select SUNYBroomeConnect from the list and select Connect.

 

Enter your MyCollege username and password in the prompt. 

 

Select Continue when prompted.

 

At this point, the computer will load and you will be given access to the network. If you receive the "Can't connect to this network", review the instructions under Can't Connect to this Network Error in the Troubleshooting section below.

Please note: Every time you update your password on MyCollege or on your campus Windows computer login, you will need to re-enter that same password for your Wi-Fi connection.

 

 

Part 2: Guest network

Open the available Wi-Fi connections

 

Select the SBCCGuest network and select Connect. This will open a webpage your default web browser. Simply follow the prompts and you will be given access. If you experience any issues, please follow the instructions under Guest Network Connection Error in the Troubleshooting section below.

 

 

Can't Connect to this Network Error

The following is a screenshot of the Can't connect to this network error:

 

If you are experiencing this error, you are typing in your username or password incorrectly.  First, right click on SUNYBroomeConnect and select "Forget" from the dropdown.

 

After you have forgotten the network, left click SUNYBroomeConnect and walk through the login process again. Be careful to check how you spell your username and your password. To check the spelling of your password, select the eye symbol that is located at the right side of the password field.

 

Guest Network Connection Error

If you have attempted to use the SBCCGuest network, and are unable to connect, open up the Wi-Fi options in the bottom right. Then right click SBCCGuest and select Forget from the dropdown.

 

After this, walk through the connection process again. If you continue to have issues, restart your computer and then walk through the connection process again.

 

Need additional information or assistance? Submit a ticket or call the ITS Service Center.