Installing Microsoft Office on a Personal Computer

All students, faculty, and staff are given complimentary access to the Microsoft Office Suite when they are a part of the SUNY Broome community. The Microsoft Office Suite includes Word, Excel, PowerPoint, and many other programs. If you would like to use any of those programs on your personal computer, the below instructions while guide you through the process of logging into your Microsoft Office account (or creating a new account), downloading the software, and installing it.

For students: you will need to call the ITS Help Desk at (607) 778-5011 and request that Networking assign a Microsoft Office license to your student account before you can proceed. In addition, the account you create will have a different password from any of your other SUNY Broome accounts.

For faculty or staff: you do not need to call before you can proceed. In addition, the password for your Microsoft Office Online account will be the same as your MyCollege password.

Before continuing, check the programs currently installed on your computer. If Office 365 is currently installed, you will need to uninstall it before you proceed. 

 

Step 1: Log into Microsoft Office 365 Online and/or create your Microsoft Office account

Navigate to the following address and click the button that reads "Download Microsoft Office 365 Education For Free".

https://www2.sunybroome.edu/its/employee-discount/

 

Enter your full school email address when prompted:

 

Follow the instructions and select the options which apply to you:

 

Once you have completed the sign in/ sign up process, you will arrive at a page similar to this. Notice the "Install apps" button in the upper right:

 

Please note: If you would like to return to this page at a later time, you will not need to go through this process again. Instead, navigate to the following website: https://portal.office.com

 

Step 1: Log into Microsoft Office 365 Online and/or create your Microsoft Office account

Continuing from the webpage above, select the "Install apps" button. Then select

Please note: If you are missing these options, call the ITS Help Desk at (607) 778-5011 and request that Networking assign a Microsoft Office license to your account.

 

Once you click "Microsoft 365 apps", the program will download. Simply click it and it will install the programs on to your computer.

 

This section will go over a few common issues.

If you do not have the option to install the applications from the website, you will need to call the ITS Help Desk at (607) 778-5011 and request that Networking assign a Microsoft Office license to your account.

If you were able to download and install the software, but it is not launching correctly, you may have extra versions of Microsoft Office installed on your computer. Check the programs that are currently installed on your computer and remove ALL versions of Microsoft Office. Then download Microsoft Office from the above website again and re-install it. The below screenshot is an example from a Windows PC that had multiple versions of Office installed. Simply select the three dots, selects uninstall, wait for it to complete, and restart the computer. Once these steps have been completed, download Office again and re-install it.

Need additional information or assistance? Submit a ticket or call the ITS Service Center.